1. Introduction

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our subscription service.

 

2. Information We Collect

We may collect the following information:

• Personal Details: Name, email address, phone number, delivery address.
• Payment Details: Credit/debit card information (processed securely via our payment provider).
• Account Information: Login credentials, order history, subscription preferences.

 

3. How We Use Your Information

We use your data to:

• Process subscription orders and payments.
• Deliver products to your specified address.
• Send order confirmations, updates, and subscription-related communications.
• Improve our services and customer experience.

 

4. Payment Security

• All payments are processed via a secure, PCI-compliant payment gateway.
• We do not store your full credit card details on our servers; your payment information is securely tokenized by our payment provider to enable recurring billing.

 

5. Data Sharing

We do not sell or rent your personal data. We may share it with:

• Payment processors for transaction handling.
• Delivery partners for order fulfillment.
• Legal authorities when required by law.

 

6. Cookies & Tracking

We use cookies to enhance your browsing and shopping experience. You can adjust your browser settings to refuse cookies, but this may affect site functionality.

 

7. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Withdraw consent for marketing communications at any time.

 

8. Data Retention

We retain your personal data for as long as your account is active or as required by law.

 

9. Changes to Privacy Policy

We may update this policy periodically. Updates will be posted on our website.

 

10. Contact

For privacy-related questions, please contact:
Email: info@astrolabecoffee.com
Phone: +962 799171555